Uniqlo Malaysia and the Exchange Policy

I headed down today for Day 2 since Uniqlo Malaysia opened at Fahrenheit 88, Kuala Lumpur.

uniqlo malaysia entrance

Traffic was smooth sailing thanks to the public holiday; Deepavali. But I was greeted again by the queue which had already started at Uniqlo Malaysia. 0.0

Don’t exchange during Uniqlo Malaysia opening day

My purpose of visiting Uniqlo Malaysia so soon again was to exchange a pair of jeans I bought. Weirdly enough, even with the same waist size, this particular pair had more room compared to the others.

uniqlo jeansCaryn and Orchid were asking me what I bought from Uniqlo Malaysia on Twitter. Well, 4 pairs of jeans and 1 pink Minnie Mouse t-shirt for my girlfriend (not pictured here). The Uniqlo tote bag was free for purchases above RM200. And what I really liked about it was, it had a pocket inside of it! 😀

Hoping to skip the queue this time, I went up to the 3rd floor and caught one of the Uniqlo staff trying to enter from the shuttered entrance. I asked her if I’d be allowed to walk-in if all I needed to was exchange my pair of jeans for a smaller size and if I could, try it on first.

Alas, she said I could exchange within a 30 day period so if I wanted to exchange it today, I’m forced to join the 3-hour queue for to enter and exchange. Sigh.

I still made the most of my visit today

Not wasting the trip down and my RM3 parking, I thought of filming the queue to show you roughly how long is it. 😉

body shop promoter
Click for larger version

Today, Body Shop used the opportunity to place a promoter right beside the queue promoting their latest fragrance. Smart!

And in a bright printed dress, she stood tall on a mini stage with a fan cooling her down. It’s hard to miss her though I wonder how’d she spray the fragrance on the ladies from that height.

And by the way, Fahrenheit 88 doesn’t have a lot of parking bays. I had to create my own parking spot when I reached – thank goodness for MyVi. 😛 But as mentioned in my first Uniqlo Malaysia post, be prepared to pay RM3 first hour and RM2-3 every additional hour if you’re staying long.

Well, looks like I’ll only make my product exchange 1-2 weeks later. Hopefully by then, there’s no queue and I can browse the Uniqlo Malaysia outlet with comfort, and without smell. 😛